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Privacy Policy

Last updated: 25 September 2026

This Privacy Policy explains how Japanese Linocut collects, uses and protects the personal data of users and customers of this website.

1. Data Controller

The data controller responsible for the personal data collected through this website is:

Japanese Linocut
163 Chemin de Rolion
01800 Saint-Jean-de-Niost
France

For any questions regarding your personal data, you can contact us through the Contact section of the website.

2. Personal Data We Collect

Depending on how you use the website, we may collect the following personal data:

  • first and last name;

  • billing and shipping address;

  • email address;

  • telephone number when required for an order or delivery;

  • information relating to your orders and purchases;

  • information required to process payments;

  • messages and information submitted through our contact forms;

  • IP address and technical data relating to your browsing activity;

  • cookie preferences;

  • email address and information relating to your newsletter subscription.

We only collect data that is necessary for the purposes for which it is processed.

3. Orders and Customer Relationship Management

When you place an order through our online shop, the necessary data is used to:

  • process and prepare your order;

  • process payment;

  • arrange delivery;

  • provide you with information relating to your order;

  • provide after-sales service;

  • process returns, refunds or complaints;

  • comply with our accounting, tax and legal obligations.

These processing activities are primarily based on the performance of the contract entered into with the customer and, where necessary, compliance with our legal obligations.

4. Payments

Payments made through our online shop may be processed by payment service providers such as Stripe and PayPal.

When you make a payment, certain data required for the transaction is transmitted to the relevant payment service provider in order to process and secure the transaction.

Japanese Linocut does not directly store your complete payment card details.

Payment service providers may also process certain data in accordance with their own privacy policies and legal obligations.

5. Delivery

Information required to ship your order may be transmitted to the carriers and logistics service providers used by Japanese Linocut, particularly for the purpose of delivering and tracking parcels.

Only the information necessary to carry out the delivery is shared.

6. Contact Form

When you contact us through a form or by email, we use the information you provide to respond to your request and manage any subsequent correspondence.

This information is not used for other purposes that are incompatible with your request.

7. Newsletter – MailPoet

If you choose to subscribe to our newsletter, your email address and the information required to manage your subscription are processed using MailPoet.

Subscription to the newsletter is based on your consent where consent is required.

You may withdraw your consent and unsubscribe at any time by using the unsubscribe link included in each newsletter.

Withdrawal of your consent does not affect the lawfulness of any processing carried out before your consent was withdrawn.

8. Google Analytics

Subject to your consent where required, we use Google Analytics to measure website traffic and better understand how the website is used.

Google Analytics may collect information relating to your browsing activity, your device, the pages you visit and your interactions with the website.

Google Analytics trackers that require consent are activated only after you have made your choice through our cookie consent management tool.

You can change or withdraw your consent at any time using the cookie management tool available on the website.

9. Cookies – CookieYes

Our website uses cookies and other trackers that are necessary for its operation, as well as, subject to your consent where required, cookies used in particular for audience measurement.

We use CookieYes to manage your cookie preferences.

When you first visit the website, a banner allows you to accept or reject cookies that require your consent.

Strictly necessary cookies required for the operation of the website and online shop may be used without consent when they are essential to providing the service you have requested.

You can change your preferences at any time using the cookie management tool available on the website.

Further information about the cookies used, their purposes and their retention periods is available directly through this tool.

10. Recipients of Personal Data

Your personal data is accessible only to the persons and service providers who require it to operate the website and provide the requested services.

Depending on the circumstances, these may include:

  • Japanese Linocut;

  • Stripe and PayPal for payment processing;

  • carriers used for deliveries;

  • MailPoet for newsletter management;

  • Google, subject to your consent, for audience measurement;

  • CookieYes for managing cookie preferences.

We do not sell your personal data.

11. Transfers of Data Outside the European Economic Area

Some of our service providers may process or host data outside the European Economic Area.

Where such transfers take place, they must be carried out in accordance with applicable data protection legislation, including through an adequacy decision or appropriate safeguards where required.

12. Data Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected and in accordance with applicable legal obligations.

Data relating to orders and transactions may in particular be retained for the periods necessary to comply with our accounting, tax and legal obligations.

Data used for direct marketing purposes is retained for the period permitted under applicable regulations.

Data relating to your newsletter subscription is retained until you unsubscribe or until it is no longer necessary for this purpose, subject to any data that may need to be retained in order to comply with a legal obligation or to maintain evidence of your request.

The retention periods applicable to cookies and other trackers are specified in our cookie management tool where applicable.

13. Data Security

Japanese Linocut implements appropriate technical and organisational measures to protect personal data against loss, unauthorised access, alteration, disclosure or destruction.

However, no transmission or storage of data over the Internet can be guaranteed to be completely free from risk.

14. Your Rights

In accordance with the General Data Protection Regulation (GDPR) and applicable French legislation, you may, subject to the conditions provided by law, exercise the following rights:

  • the right to access your personal data;

  • the right to rectification;

  • the right to erasure;

  • the right to restriction of processing;

  • the right to object to processing;

  • the right to data portability where applicable;

  • the right to withdraw your consent at any time where processing is based on your consent.

To exercise your rights, you can contact us through the Contact section of the website.

We may ask you to provide additional information where necessary to verify your identity.

15. Complaints to the CNIL

If, after contacting us, you believe that your rights relating to your personal data have not been respected, you may lodge a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL), the French data protection authority.

16. Changes to this Privacy Policy

This Privacy Policy may be amended to reflect changes to the website, our services, the service providers we use or applicable regulations.

The “Last updated” date at the top of this page indicates the version currently in effect.

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