The general terms and conditions of sale below detail the rights and obligations of the micro enterprise Japanese Linocut and its customer in connection with the sale of products present in the store https://www.japanese-linocut.com as well as orders placed between the customer and Japanese Linocut by e-mail via the “contact” section.
The parties agree that their relationship shall be governed exclusively by this Agreement, to the exclusion of all other terms and conditions. Any order duly validated on the Japanese Linocut store implies total and unconditional acceptance of these terms and conditions of sale. The general terms and conditions of sale may be modified by the publisher. The applicable conditions will be those in force on the site at the time of the validation of the order.
Prices and orders
The prices are expressed in Euros and Dollars (Japanese-Linocut being a micro enterprise the VAT is not applicable, art. 293 B of the CGI).
Every purchase on the Japanese Linocut web store follows the same procedure. The customer clicks on “add to cart” the items he wants to buy. By clicking on the icon representing a basket, the customer accesses the products he wishes to buy to which will be added the shipping costs, which are fixed according to the place of delivery defined in the section provided for this purpose. He then continues the purchase process, paying either by PayPal or credit card.
Any unpaid order will be considered pending and entitled to be cancelled, if payment is not made within 10 days of the order and outside of any individual arrangement with Japanese Linocut.
SIGNATURE AND PROOF: For any payment by credit card on the Japanese Linocut website, the electronic certificate issued by the telepayment manager will be considered as proof of the amount and date of the transaction, in accordance with the provisions of articles 1316 and following of the French Civil Code, as well as the electronic archiving means put in place by Japanese Linocut In this respect, the dates and times of the server will be binding between the parties. In any case, the validation of the order is worth signature and express acceptance of all the operations carried out on the site.
Retention of title clause
By express agreement, and in accordance with the provisions of the law of May 12, 1980, the products ordered remain the property of Japanese Linocut until full payment of their price by the customer. In case of non-performance of its obligations by the customer, whatever the cause, Japanese Linocut will be entitled to demand the immediate return of the products at the customer’s expense and risk.
The items sold on the website https://japanese-linocut.com must not be used for commercial purposes such as: Prints on products offered for sale, paper, fabrics, videos or other media, use for media intended to promote another person than Japanese Linocut under the intellectual property and image rights (Article L 122-4 of the Code of Intellectual Property).
Product availability
The products are visible on the site while stocks last.
Any claim by the customer for the ordering or delivery of an unavailable item will be considered unfounded. In the case of a validated order for a product or item that has become unavailable, Japanese Linocut will, if no alternative solution has been agreed with the customer, not debit the customer’s account associated with the credit card number provided. In the event of a charge or collection for an unavailable item, Japanese Linocut will, within 10 days, refund the customer the amount of the order. In all cases, Japanese Linocut will notify by email any customer who has placed an order for an unavailable item. Orders are processed after validation of payment.
Shipments
Goods in stock are shipped within 4 working days. In case of unavailability to meet these deadlines, Japanese Linocut will inform the customer by email. The carrier (La Poste) undertakes to deliver the order to the address provided by the customer.
ATTENTION during vacation periods, the processing time is extended.
The delivery will be made by La Poste in colissimo or followed letter (international for the deliveries out of EU) according to weight and volume of the articles. The customer is required to check the condition of the products upon receipt. In case of damage, he must mention with precision his reserves to the carrier by registered letter with acknowledgment of receipt within 3 days of delivery in accordance with the provisions of Article L.133-3 of the Commercial Code. He must also inform François Pache by registered letter with acknowledgement of receipt of any damage due to transport within 8 days of receipt. No claim will be accepted if these formalities are not respected.
For shipments abroad, any customs and import taxes are to be paid by the buyers. François Pache cannot be held responsible for delays caused by customs.
Japanese Linocut will, in any event, be released from its obligation to deliver in the event of:
– the occurrence of a case of force majeure
– non-performance by the customer of any of its obligations (payment of the price, accuracy of information provided by the customer such as the delivery address …)
For these reasons, the customer who pays by Paypal account or credit card, check carefully the address indicated on the order.
Any order sent, which would be likely to be returned to Japanese Linocut with the mention “does not live at the address indicated” “address not recognized” for reasons of not updating the address of the customer may be returned after new payment by the customer of the shipping costs. Japanese Linocut reserves the right not to pay any additional shipping costs due to an error made by the customer.
Withdrawal and warranty
In accordance with the provisions of Articles L.121-20 and following of the Consumer Code, the customer has 7 days from the date of delivery to return the product in its original packaging. The return will only be accepted if the product has not been unpacked / used. All returns must be preceded by Japanese Linocut’s prior approval and the assignment of a return number. The returns must imperatively be addressed to : 163, chemin de Rollion 01800 Saint Jean de Niost, Ain (01), France.
In the absence of a prior agreement, of attribution of a return number or in case of sending to any other address, the goods will be returned to the customer with postage due. Returned products must be accompanied by their original packaging. This right of withdrawal is exercised without penalty, with the exception of transport costs, which remain the responsibility of the Customer. In the event of the exercise of the right of withdrawal, the Customer will receive a credit note of the sums paid to be used on a future order. The Customer may also request a refund of the amounts paid. In the event of a refund request, Japanese Linocut will make every effort to refund the Customer within 30 days of the date the Customer exercised his right of withdrawal (Article L121-20-1 of the Consumer Code).
Limitation of liability
The information given on the site, photographs, product sheets, prices, texts, are given as an indication. Japanese Linocut makes every effort to ensure the accuracy of the information presented on the site. Any errors that may have been introduced are fortuitous and will be rectified as soon as possible. Japanese Linocut cannot be held responsible for simple errors or omissions that may occur despite all precautions taken in the presentation of the products.
Legal information
The personal information relating to the customer is essential for the treatment and the routing of the orders, the establishment of the invoices and contracts of guarantee. Failure to provide this information will result in the non-validation of the order. The customer has (article 34 of the law of January 6, 1978) a right of access, modification, rectification and deletion of data concerning him, which he can exercise to Japanese Linocut.
Commitment to data protection
In accordance with the provisions of Law No. 98-536 of July 1, 1998, transposing into the code of intellectual property of Directive 96/9/EC of March 11, 1996, concerning the legal protection of databases, Japanese Linocut is the producer and owner of all or part of the databases comprising this site. By accessing this site, the customer acknowledges that the data it contains is legally protected and, in accordance with the provisions of the aforementioned law of July 1, 1998, is prohibited from extracting, reusing, storing, reproducing, representing or preserving, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or part, qualitatively or quantitatively substantial, of the content of the databases appearing on the site he/she is accessing.
Applicable law
This contract is subject to French law.
